As you begin to recognise the strategic importance of accurate, reliable, well-written literature for both the pre- and post-sales stages, we can take you through the process of developing the marketing materials and user documentation that will work in your particular situation.

Good documentation must...

• Meet a well defined need
• Inform the target audience
• Work the way the user works
• Be easy to read and understand
• Be accurate, consistent and complete

Cygnus offers options for...

• Consultancy and support for your in-house technical authoring activities
• Short-term project work to develop a specific document
• Longer term relationship to develop, manage and review your document library
• Flexibility: the ability adapt to local working practices and operate within existing company standards